Policies

The 412 Wax Bar is by appointment only. This means you cannot walk in for a service without one. Please use the “Book Now” tab to book an appointment.

You are required to have a valid card on file in order to book an appointment. If you do not have a card on file, your appointment will be cancelled.

No pets are allowed inside the building unless it is a service animal.

Late Policy: we have a six minute grace period for your appointment time. If you are more than six minutes late, some or all of your services may not be able to be completed. If this is the case, you will still be charged for those services. We understand that things happen. Leniency will be up to the service provider.

Rescheduling: If you reschedule or cancel your appointment more than 24 hours in advance, you will not be penalized. If you need to reschedule or cancel within 24 hours of your appointment, you will be charged for 50% of your scheduled services using the card you have on file. Again, we understand that things happen and exceptions can be made depending on the situation.

No Call/No Show: If you no call/no show your appointment, we will charge you 100% of the services booked using the card you have on file and you will no longer be able to book with The 412 Wax Bar. No exceptions.